Training and education of our partners is of paramount importance to us.
Technical consultation on a daily basis helps our partners to improve their acquired knowledge. Our partners receive actual, full-fledged information about our products at the annual service trainings, which usually last one day. Our product managers who carry out our trainings, introduce participants to the basic concepts and terms associated with the function of oil-free compressors. The theoretical part is followed by practical examples and solving model situations. Service trainings are organized in the premises of Ekom and at the headquarters of our partners around the world.
Since the beginning of 2016, we have trained 305 service technicians and most of these service trainings were carried out abroad. Among the first training sessions this year were trainings in Dubai, followed by several trainings in Russia, Thailand, Indonesia, Romania, the Czech Republic, France, Iran and India. Further training, this time for partners in Latin America, is on schedule in late August in Miami, Florida.
Main motive of our training courses is the phrase "we learn together". Why? We not only teach, but are also tought by our partners as these trainings are one of the unique places to receive valuable feedback from our customers.